Problem

Low Trust: The Hidden Cost of Unmeasured Emotion

Messages fail to build trust with audiences

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Low Trust is one of the most costly and least measured problems in organisational performance. Trust cannot be assumed. It must be measured. EchoDepth quantifies trust signals in communications, presentations and interactions — so you know whether your message is landing or failing.

Why Low Trust Goes Undetected

Conventional assessment methods — surveys, manager feedback, post-hoc analysis — measure outcomes, not signals. By the time low trust is visible, the cost has already landed. EchoDepth measures the emotional signals that precede the problem, not the problem itself.

How EchoDepth Addresses Low Trust

EchoDepth analyses facial Action Units in real time to surface the emotional signal patterns associated with low trust. This data is objective, repeatable and — critically — available before the problem becomes a crisis.

  • Quantified emotional signal data — not subjective assessment
  • 44 facial Action Units under FACS standard
  • 14 cultural cohorts across 6 countries
  • Real-time and retrospective analysis
  • Structured for HR, leadership and governance reporting

Frequently Asked Questions

What is Low Trust in an organisational context?

Trust cannot be assumed. It must be measured. EchoDepth quantifies trust signals in communications, presentations and interactions — so you know whether your message is landing or failing.

How does EchoDepth measure Low Trust?

EchoDepth analyses 44 facial Action Units under the FACS standard to generate objective emotional signal data. This is calibrated across 14 cultural cohorts and processed via the VAD model to produce a quantified Low Trust signal.

Can Low Trust be measured before it causes harm?

Yes. EchoDepth is specifically designed for early-signal detection. The emotional patterns that predict low trust are measurable before the problem becomes visible through conventional means.

Solve Low Trust

Book a demonstration and see how EchoDepth surfaces emotional signals relevant to low trust.

Ready to Measure and Resolve Low Trust?

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